Ongoing service or one-time — which should I pick?
Ongoing if you want us to keep running the work after launch (posts, changes, hosting, SEO). Most pool pros who want that pick Web Presence ($199/mo). One-time if you want a finite deliverable and plan to run it yourself after handoff — GBP Setup & Refresh ($397) for the listing, Starter Kit ($697) for the website. Both paths are legitimate; the difference is who owns the next move.
Which monthly plan should I pick?
Most pool pros pick Web Presence ($199/mo). It covers the build, hosting, local SEO, unlimited changes, AND a managed Google Business Profile — everything in GBP-Only is included at the Web Presence tier. Pick GBP-Only ($99/mo) if you are losing calls on the map pack — usually one shop with a stale, unclaimed, or thin listing — and you can move up to Web Presence at any time without losing the listing work. Pick Web Presence + Directories ($399/mo) if you've learned that your website alone isn't enough — you want BBB, Yelp, and a rotation of additional directories handled too, and everything in Web Presence (and therefore everything in GBP-Only) is included at this tier. Pick GBP Setup & Refresh ($397 one-time) if you want your Google Business Profile fixed once and handed back, without a monthly relationship. Pick Starter Kit ($697 one-time) if you want a one-time website you own outright and plan to host it yourself. Pick Foundation ($60/year) if you just need hosting and domain handled without any monthly management.
What’s the difference between GBP-Only and Web Presence?
Web Presence includes everything in GBP-Only, plus a custom-built website, hosting, unlimited changes, and local SEO. You don’t pay for the GBP twice when you move up, and we don’t redo the GBP work. The $99 → $199 delta buys the website; the GBP coverage is preserved exactly as it was.
What’s the difference between Web Presence and Web Presence + Directories?
Web Presence + Directories includes everything in Web Presence (and therefore everything in GBP-Only), plus the rest of the directory footprint — BBB, Yelp, and a rotation of 1–2 additional major directories per month. The $199 → $399 delta buys the additional directories; the GBP work and the site work are not duplicated.
Is there a setup fee?
No setup fees on any plan. Monthly plans are exactly the listed price — $99, $199, or $399 per month — with no hidden fees.
Do you build on WordPress?
No. We do not build on WordPress. Pool pros do not need plugin updates, security drama, or a site that breaks because a theme changed. We build lean, fast code and we manage it for you.
Do I own my website?
Yes — on every plan. Starter Kit is yours outright. On monthly plans and Foundation, you can export your site as a zip at any time. Your code is yours. We never hold it.
What’s the difference between GBP Setup & Refresh and GBP-Only?
GBP Setup & Refresh ($397 one-time) is a project: we claim (if needed) or refresh your Google Business Profile once, then hand ownership back. No subscription. GBP-Only ($99/mo) is the managed version: we keep the listing working month to month — biweekly posts, quarterly photo refresh, Q&A replies, review-request flow. The setup work is the same; the difference is whether we stay engaged after handoff.
What's the refund policy?
Monthly plans: 30-day 100% money-back guarantee. Starter Kit: if we miss the mark on the initial build, we revise until you're satisfied — or refund within 30 days. After delivery, the site is yours.
Can I switch between plans?
Yes. Move up or down between GBP-Only, Web Presence, and Web Presence + Directories at any time — pro-rated on the next billing cycle, no setup fees, and the work you already paid for carries over. Start with the Starter Kit and switch to monthly later — if you do, you don’t pay for the build a second time.
What does "unlimited changes" mean on monthly plans?
You submit as many requests as you want — no cap on your queue. We work on one active request at a time through your change queue so quality stays high. We publish live and notify you. Flag anything off within 48 hours and we fix it fast.
What is Site Parking?
Park your site when you don't need active changes for a while. Monthly billing pauses for as long as you want. Your site stays online. When you need updates again, pay for a month of service at your plan and we're back on your board. Normal pattern for seasonal pros.
What's included in hosting?
Hosting via Bunny.net CDN is included on monthly plans for as long as you're a member. On Foundation, hosting is included at $60/year. We do not offer FTP, cPanel, or traditional server access — we're not that kind of host. If you cancel, we export your site as a zip so you can host it anywhere.
Do I need a domain?
Bring your own or we'll register one for you. Either way we handle the technical side.